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FAQ
Match better with trusted advice from the experts. Bring success to your next virtual relationship with real experience.
How do I get started on this dating website?
Be sure to add a profile photo that clearly shows your face. Profiles with clear photos are easier for others to understand at a glance.
Aim to include a short bio in 1–3 sentences so people know what you're like. Keep it simple and positive.
When you complete your profile, you can usually add details like:
- Age
- Interests and hobbies
- Languages
- What you're looking for
- Online status
If anything looks off (pages not loading, actions not saving), refresh the page/app and sign back in. If it keeps happening, support can help.
How do I find people I'm interested in on the dating site?
If you want to narrow things down, use search and filters to shape what you see. Small adjustments can make your results feel much more relevant.
You can also revisit your preferences over time. As you learn what you like, updating settings helps the dating experience feel more personalised.
On the dating site, you can often filter for things like:
- Age range
- Location
- Zodiac sign
- Interests and hobbies
- Languages
- Eye color
- Online status
If your results feel too narrow or repetitive, widen one filter at a time. Even one change can bring in more variety without losing relevance.
How do I keep chatting with someone I like when dating online?
A good approach is to ask one simple question at a time but not too many in one go! Questions that relate to their profile usually feel more natural than generic openers.
Try to build on what they say instead of changing the topic quickly. Even a small detail or personal story can turn into a longer conversation if you follow up.
If you're not sure what to talk about, you can use their profile for ideas, such as:
- Hobbies or interests they've listed
- Photos that show places, activities, or pets
- Music, films, or foods they mention
- Travel plans or goals
- What they're looking for
If the conversation slows down, that's normal. You can restart it with a friendly check-in and one new question, instead of sending multiple messages in a row.
And if it doesn't click, don't overthink it. Dating online should feel enjoyable, so it's okay to move on and focus on conversations that feel easy.
How do I change my dating website notifications and message preferences?
You can usually choose your notification and email options. If you prefer a quieter experience, you can reduce alerts without turning everything off.
Message preferences help you manage your inbox and keep things organised. Adjusting these settings can make your dating experience feel more comfortable and easier to manage.
Depending on your account, you may be able to update options like:
- New message alerts
- Connection notifications
- Email updates and promotions
If notifications still don't work as you want, check your phone/browser permissions as well. Support can also help if your settings won't save or alerts aren't coming through.
How does dating chat work on this dating site?
If you want to chat again just find the message feed in your Contacts. You can choose whether to send email if they are offline or chat when they are online.
Dating chat comes with a range of options aimed at making your conversation more interesting and engaging.
In dating chat, paid features are available:
- Send and receive messages
- Use emojis or virtual gifts
- Share photos
- Send voice notes
- Start a call or video chat (where available)
If you ever feel uncomfortable, use the platform tools like block or report. Those options are there to keep dating chat respectful.
What online chat and virtual dating features can I use?
Most conversations begin with instant messaging. From there, you can use tools that make your dating chat feel more personal, without needing to share private contact details.
In your chat screen or window, you may see a range of virtual dating options, such as:
- Instant chat messages
- Photo/video sending
- Voice notes
- Virtual gifts
These features are accessed directly inside the chat and on the dating site. If something isn't visible, it may not be supported on your device, or it may appear after certain steps like completing your profile.
If a feature has a cost (for example, media or video), you will see the details before you confirm. That way you can choose what you want to use and stay in control.
To keep things comfortable, share only what you're happy to share online. If you ever feel unsure, you can pause, switch back to text-only dating chat, or use block/report tools.
How do I manage membership on the dating website?
From your profile area, you can usually manage the key stuff in one place, such as:
- View your subscription status
- Update payment method information
- Check your credits balance
If you don't see the subscription options you expect, make sure you're signed into the right account. It's common to have different logins across devices.
For any billing issue you can't resolve (missing purchase, wrong status, unclear renewal), contact support with the email on your account and a receipt screenshot if you have one.
What should I do if dating chat won't send on the dating site?
Next, refresh the page or fully close and reopen the dating site, browser or app. This clears temporary loading issues that can block sending.
If it still won't send, sign out and sign back in. This often resets the session and restores normal messaging. Also consider upgrading your browser to the latest version.
You also can check whether the chat thread is still active and whether any verification steps are required. Sometimes a quick confirmation step is needed before dating features work smoothly.
If you're sending media, try a simple text message instead. Large uploads can fail when the connection is unstable.
If the issue continues, contact support and include what you tried, your device/browser, and the approximate time it happened. That helps them fix it faster.